Service (General)

iPEK International GmbH

See, Gewerbepark 22
D-87477 Sulzberg

Phone: +49 (0) 8376 92180 541
E-mail: ISG_iPEK_Service(at)idexcorp.com

Technical / Software Support

Our technical support helps you with the solution of product issues as well as technical questions. This also includes software support and remote maintenance. Please contact us under…

Phone: +49 (0) 8376 92180 678
E-mail: ISG_Service_Support(at)idexcorp.com

Service hours:
Monday to Thursday from 07:00 a.m. to 05:30 p.m.
Friday from 07:00 a.m. to 04:00 p.m.

Repairs / Rental devices

For repairs and required rental devices please contact us under…

Phone: +49 (0) 8376 92180 677
E-mail: ISG_Service_Repair(at)idexcorp.com

Service hours:
Monday to Thursday from 07:00 a.m. to 05:00 p.m.
Friday from 07:00 a.m. to 03:00 p.m.

To return your devices please use our service order. You can download it on your computer, fill it in and print it. This requires the Acrobat Reader.

Service training

You have questions regarding our service trainings or you want to become a service partner? Please contact us under…

Phone: +49 (0) 8376 92180 688
E-mail: ISG_Training(at)idexcorp.com

Service hours:
Monday to Thursday from 08:00 a.m. to 04:00 p.m.
Friday from 08:00 a.m. to 12:00 a.m.